PRIVACY POLICY
IN LINE WITH DATA PROTECTION LAWS (MAY 2018), Pop London IS COMMITTED TO ENSURING THE PRIVACY OF OUR CUSTOMERS BY COMPLYING COMPLETELY WITH THE DATA PROTECTION REGULATIONS. (UPDATED 23/05/18)
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See below the steps we have taken to ensure the safety of the limited amount of personal data we deal with:
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The only data we hold for our customers is email addresses and mobile telephones with the customer's explicit permission. Explicit means they have to say "yes", rather than "opt out".
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Customers have the right to be "forgotten", and will be removed from circulation list on request
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The data we hold (email addresses) will only be used for legitimate business reasons, and will under no circumstances be passed on to third parties
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Data is held only in secure, password-protected electronic format, and access is restricted to the Band Manager.
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Any group emails offering services are sent using only b.c.c addressees
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Any data stored for musicians and deputy musicians is to be used solely for the purposes of work and performance opportunities, and will only comprise of their email addresses and mobile telephone numbers obtained with the consent of the musicians. These details will also be in an encrypted file and access is restricted to the respective group's musical directors and the Band Manager.
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How is the personal data stored?
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Via encrypted digital files produced by an app called Encrypto, protected by a unique password.
Where does the data come from?
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The data we possess comes from clients themselves and the contact we have with them. When we begin the process of a booking, on the booking form you will be asked to fill in your email address and phone number.
Why do you need our email addresses and phone numbers?
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The process of booking bespoke entertainment requires close contact between a client and the company so that details can be organised. It is important that the Manager is able to contact clients at will to organise details of the event. With dep musicians, it is important to have contact numbers in order to quickly contact musicians should one be required at last minute, as well as contacting the contracted musicians on the day of the performance should there be any need to.
How long do you hold on to the data?
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Your details will be stored after the booking, but only for debriefing and reviewing purposes unless the client wishes to discuss further work. Musicians will be kept on file for any future work unless they ask to be removed from the list.
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Statement of Compliance - General Data Protection Regulation (GDPR), w/e/f 25/05/2018)
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We will comply with Data Protection Law when it comes to processing your data; this says that personal information we hold about you must be:Used lawfully, fairly and in a transparent way
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Collected only for valid purposes that we have clearly explained to you, and not used in any way that is incompatible with those purposes
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Relevant to the purposes we have told you about and limited to those purposes
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Accurate and kept up to date
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Kept only as long as necessary for the purposes we have told you about
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Kept securely
READY TO BOOK? LET'S GO!
STEP 2:
CHAT WITH US
Book a call or a Zoom with us to chat about your event, let us provide an accurate quote, and see if we are a good fit for you.
STEP 3:
BOOK POP LONDON & GET READY TO PARTY WITH US!
Sit back knowing your music is taken care of, and get ready to have a great time.
DO YOU TAKE REQUESTS? We are happy to perform one special request for you - for weddings this is usually the first dance. You can also let us know your top 10 preferences from the repertoire, as well as send up to 30 requests for the disco - so you can be sure to hear all your favourites on the evening.
HOW LONG DO YOU TAKE TO SET-UP? Up to 90 minutes. If you are organising a wedding or event where the evening reception is in the same room as your meal, we often arrive to set-up while the room is turned around - we can have background music playing within around 30 minutes of load in.
WHAT TIME DO YOU PLAY? At a time to suit your event. For the party band, standard prices are for 2 hours of live music, any time between 7pm and midnight. Our DJ's can play later, our acoustic acts can cover the earlier part of your event or accommodate other timings. Please get in touch!
CAN YOU PROVIDE MUSIC FOR OUR DRINKS RECEPTION? Yes - we can provide live lounge style duo music (with male or female vocals), or a brilliantly fun unamplified acoustic roaming set that can be 4, 5 or 6-piece (with sax). You can see a video sample here.
WHAT IS THE DIFFERENCE BETWEEN THE ‘PRE-MIXED DJ SERVICE’ THAT COMES WITH THE STANDARD PACKAGE AND THE 'BAND MEMBER TO DJ LIVE' WHICH IS AN OPTIONAL EXTRA? The pre-mixed DJ service is where the band put on a bespoke playlist (you can request up to 30 songs in advance for this) through the PA before and after their live sets. We do this at most events and it works great - the volume of the music would be the same as if you had a DJ. If you upgrade to the live DJ service, you can still send over preferences in advance, but you will also have a band member selecting and mixing tracks live on the night, as well as taking requests. The DJ will be happy to make important announcements but they will not talk constantly over or between tracks (that's just not our style!). We also think it's important to say that the DJ won't have a separate DJ booth - they will set up in an appropriate space (ideally to the side of the stage) and the PA/lighting will be the same as what is being used by the band.
HOW LONG DO YOU PLAY FOR? We perform 2 x 60-minute live sets (or 3 x 40 minutes) in the evening and also provide a pre-mixed disco (tailored to your tastes) before and after live sets, so your whole night of entertainment is covered in one booking.
DO YOU HAVE YOUR OWN PA AND LIGHTING? Yes – all included in the price, we also travel with a professional sound engineer. You won't have to hire any additional equipment in.
WHAT IS THE WEBSITE GUIDE PRICE BASED ON? The published guide price is based on our 6-piece line-up performing at a venue within 30 miles of our base in London. We charge travel costs for venues further than 30 miles, and if your venue is more than a 2 hours 30 mins drive home, we charge a bit extra so we can book accommodation. For an accurate quote please contact us with your event date and venue details.
OUR VENUE HAS A NOISE LIMITER, CAN YOU WORK WITH THAT? Yes, we regularly work at venues with noise limiters. We are happy to contact the venue in advance of the event to make sure we have all the required information to enable us to plan accordingly.
DO YOU HAVE PUBLIC LIABILITY INSURANCE AND PAT TESTED EQUIPMENT? Yes.
WILL YOU PERFORM OUR FIRST DANCE? Yes, as long as we have two weeks notice we will learn the first dance of your choice.
HOW MUCH SPACE DO YOU REQUIRE? This depends a little on the size ofband you decide to book. As a 6 piece, we have played in some very small spaces, but ideally a minimum of around 3m x 5m.
HOW MUCH POWER DO YOU REQUIRE? 2 x 13-amp sockets is fine for our system.
DO I NEED TO PROVIDE FOOD/DRINKS? Ideally soft drinks and a hot meal or buffet. However, this is certainly not a deal breaker so if you can’t provide this, just let us know in advance, as we also have the option of a food buyout.
CAN WE SEE YOU PLAY LIVE BEFORE BOOKING? As a professional function band our bookings tend to be weddings and private events that unfortunately we are unable to invite guests to. Our videos are a very accurate insight into our look and sound, and we'd also encourage you to check out our testimonials page to see what previous clients have said about their experience with the band.